Case Study · Mobile App

Savastha
Clinic

Healthcare Booking & Consultation App

Timeline

15 weeks

Team

1 UI/UX Designer, 2 Mobile Developers, 1 Backend Engineer

Tech Stack

React NativeNode.jsFirebaseRazorpayFigma

A full-featured healthcare mobile app enabling patients to search doctors, book appointments, pay, and consult via chat — all from one place.

Doctor Search

The Challenge

Patients in tier-2 and tier-3 cities struggled to find qualified doctors, book appointments, and pay — often relying on phone calls and walk-ins. Clinics had no unified system, leading to double-bookings, missed follow-ups, and poor patient retention.

The brief: design and build a dual-sided app (patient + doctor) that felt as simple as booking a cab, while meeting the trust and compliance needs of healthcare.

Our Solution

Doctor search by specialty, location, and availability
Real-time appointment booking with calendar sync
Razorpay-powered payments with insurance-ready receipts
In-app chat and video consultation support
Doctor dashboard with schedule, patient records, and billing
Push notifications for reminders and follow-ups

Results That Matter

100%
Digital Booking
500+
Patients
User Flow

App Showcase

01Onboarding
Login
Sign Up
Account Setup

Login

Secure sign-in via phone OTP or email — no passwords to remember.

Sign Up

Choose your role upfront — patient or doctor — to tailor the experience.

Account Setup

Build your health profile in under 60 seconds with guided onboarding.

02Finding a Doctor
Doctor Search
Doctor Profile
Pick a Slot

Doctor Search

Filter by specialty, location, language, and real-time slot availability.

Doctor Profile

Full profile with ratings, qualifications, experience, and open appointments.

Pick a Slot

Calendar view of available times — pick the one that fits your schedule.

03Booking & Payment
Confirm & Pay
Booking Confirmed
Doctor Dashboard

Confirm & Pay

Review appointment details and pay securely via Razorpay in one tap.

Booking Confirmed

Instant confirmation with calendar sync and reminder notification.

Doctor Dashboard

Doctors see their full schedule, patient queue, and today's consultations.

04Ongoing Care
Billing & Payments
Chat & Messaging
Settings & Profile

Billing & Payments

Download GST-ready receipts and track full payment history at a glance.

Chat & Messaging

Direct secure messaging with your doctor for follow-ups and queries.

Settings & Profile

Manage health records, notification preferences, and linked devices.

Project Timeline

01

Research & Discovery

Conducted in-depth interviews with patients, doctors, and clinic administrators to map pain points in existing appointment and billing workflows. Benchmarked against leading health-tech apps across India and globally.

2 weeksUser InterviewsCompetitor AuditJourney MappingStakeholder Workshops
02

UX Architecture & Wireframing

Designed two distinct user flows — patient-facing (search, book, pay, chat) and doctor-facing (dashboard, schedule, consultations). Information architecture was simplified to reduce friction at every touchpoint.

3 weeksIA DesignWireframesFlow ValidationAccessibility Review
03

UI Design & Prototype

Built a calm, trust-first visual system: soft whites, a clinical green accent, and high-contrast typography for readability across age groups. All 40+ screens designed in Figma with interactive prototypes for usability testing.

4 weeksDesign SystemComponent Library40+ ScreensUsability Testing
04

Development & Launch

Developed in React Native with a Node.js backend, Razorpay for payments, and Firebase for real-time chat and notifications. Launched on iOS and Android simultaneously with a phased rollout to partner clinics.

6 weeksReact NativeFirebaseRazorpayApp Store Launch

"Savastha transformed how our clinic operates. Patients love how easy it is to book, and our doctors spend less time on admin and more time on care. The app paid for itself within the first month."

Dr. Arjun Mehta

Founder, Savastha Clinic

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